Reporting Scams in Australia: Your guide to identifying and stopping online fraudsters

June 7, 2023 Reporting Scams in Australia: Your guide to identifying and stopping online fraudsters

Scams are an unfortunate reality in our digital age – but reporting scams can help the problem

As technology advances, so do the tactics scammers use to deceive their victims. In Australia, scams can take many forms, including phone calls, websites, and social media. It’s crucial to learn how to report these scams and protect yourself from potential losses.

Identifying Scams

Scammers target people through various channels, including phone calls, websites, and social media. Here are some common types of scams to watch out for:

Phone scams

Scammers may pose as government agencies or legitimate companies, attempting to steal your personal information or convince you to transfer money.

Text message scams

Also known as smishing, these scams involve fraudulent text messages that are from trusted sources. The messages often contain links directing you to malicious websites or requesting personal information.

Website scams

These scams often involve fake websites that mirror legitimate ones, aiming to capture your login credentials or financial information.

Social media scams

Scammers may create fake profiles, impersonate someone you know, or use fake online businesses to deceive you into sending money or sharing your personal information.

If you suspect that you have encountered a scam, it is essential to report it as soon as possible.


Reporting Scams in Australia

The following channels are available for reporting scams in Australia:


Run by the Australian Competition & Consumer Commission (ACCC), Scamwatch is a dedicated platform for reporting scams. You can report scams online at or by calling 1300 795 995.

Australian Cyber Security Centre (ACSC)

For scams involving cybercrime, such as hacking or malware, report to the ACSC at

Australian Communications and Media Authority (ACMA)

If you receive unsolicited telemarketing calls or spam, report to the ACMA at


Getting Your Money Back from a Scam

If you have fallen victim to a scam and lost money, recovering your funds can be challenging. Here are some steps to take:

Contact your bank immediately

Inform your bank about the fraudulent transaction, and they may be able to stop the payment or freeze your account to prevent further losses.

Report the scam

Report the scam to Scamwatch, ACSC, or ACMA.

Seek professional advice:

If you need further assistance, consider contacting a legal professional or financial adviser.


Types of Scams to Report

It is essential to report all types of scams, regardless of whether you have been directly affected or not. By reporting scams, you are helping to raise awareness and prevent others from falling victim. Types of scams to report include:

  • Investment scams
  • Dating and romance scams
  • Lottery and sweepstakes scams
  • Online shopping scams
  • Identity theft and phishing scams
  • Tech support scam


Stay Vigilant

Scams continue to evolve; it is crucial to stay informed and vigilant. By knowing how to report scams in Australia, you can help combat this growing issue and protect yourself and others from potential losses.

If you encounter a scam, report it immediately and follow the necessary steps to minimise your risk. Stay safe and always exercise caution when dealing with unknown individuals or businesses online.

To learn more about cyber security, cyber insurance and how you can protect your business, check out these podcast episodes.